The #1 Agentic CX Platform for Business
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Grow your business, one interaction at a time.
Manage all customer conversations in a single place, with AI-powered solutions to improve the quality of every interaction.
Trusted by over 100,000 businesses:
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Every Feature You Need
Omnichannel & AI
Bring contacts, sales, and interaction history into one intuitive platform so your team stays aligned. Make faster decisions with intelligent insights and use XBert AI to cover peak and off-time hours.
Meetings & Collaboration
Host instant or scheduled video meetings and collaborate with your team—all within a unified interface.
Contact Management
Centralized contact database with integrated sync options for Google and Outlook, enabling efficient customer list creation and management.
Calling & Messaging
Reliable communication with dedicated phone numbers, inbound/outbound calling, and messaging—all backed by a robust enterprise-grade platform built for small businesses.
Omnichannel Engagement
Voice, SMS, chat, social, and email—unified in a single inbox for streamlined customer interaction management across your team.
Calling & Messaging
Reliable communication with dedicated phone numbers, inbound/outbound calling, and messaging—all backed by a robust enterprise-grade platform built for small business.
Meetings & Collaboration
Host instant or scheduled video meetings and collaborate with your team—all within a unified interface.
Contact Management
Centralized contact database with integrated sync options for Google and Outlook, enabling efficient customer list creation and management.
Omnichannel Engagement
Voice, SMS, chat, social, and email—unified in a single inbox for streamlined customer interaction management across your team.
Calling & Messaging
Reliable communication with dedicated phone numbers, inbound/outbound calling, and messaging—all backed by a robust enterprise-grade platform built for small business.
Meetings & Collaboration
Host instant or scheduled video meetings and collaborate with your team—all within a unified interface.
Contact Management
Centralized contact database with integrated sync options for Google and Outlook, enabling efficient customer list creation and management.
Productivity, powered by AI
NextIQ
Real-time AI assistance that intelligently guides you & your team through customer interactions with contextual suggestions and insights.
XBert AI
An always-on AI Employee that autonomously manages customer conversations 24/7—ensuring no interaction is ever missed.
Ticketing & Routing
Automated ticket creation and distribution with skill-based routing and seamless transfer options to optimize service delivery.
Workflow Automation
Customizable conversation flows with intuitive triaging, IVR menus, and logic tailored to your business needs.
Stay ahead of the competition with XBert
Centralized Management
Dashboard
Supervisor tools for real-time monitoring, intervention, and oversight of customer conversations to ensure quality and responsiveness.
Analytics & Reporting
Modern reporting interface offering actionable insights into conversation volumes, handling times, SLA performance, and more.
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Transcripts & Recordings
Integrated call recording and transcription capabilities for accurate, context-rich review of customer interactions.
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Customer Sentiment & Feedback
Automated sentiment analysis and feedback collection tools designed to inform continuous improvement and enhance customer experience.
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