The #1 Agentic CX Platform for Business
Your smartest hire yet – AI that books jobs around the clock
AI That Picks Up When You Can’t
NEXT on Nextiva brings you the future of customer engagement with intelligent virtual agents designed specifically for home services. Whether it's peak hours or after closing, your AI Receptionist ensures every call is answered, each client is assisted, and every opportunity is captured.
Trusted by over 100,000 Customers
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Why Home Services Love Nextiva Virtual Receptionists
24/7 Availability
Your AI Receptionist never sleeps. It handles calls, bookings, and customer inquiries around the clock—so you never lose a customer again.
Instant Scheduling & Dispatching
Integrates with your calendar and schedule to book service calls and set up consultations.
Lead Capture & Follow-Up
Converts missed calls into booked jobs, sends reminders and follows up with customers to drive repeat business.
Smart Customer Support
Handles common questions, relays messages to staff, and escalates emergencies to the appropriate teams for response.
Revenue Growth
Recovers thousands of dollars in lost revenue each month by turning missed calls into confirmed appointments.
Find Out How Nextiva Works For You
Did you know?
Create your own AI-powered employee in minutes. Configure your AI agent to act as your receptionist
Up to 30% of calls go unanswered during peak or closed hours
With an AI receptionist, home service businesses typically capture an increase of 5-10 client calls per day.
Home services save up to $30,000 annually when using AI Receptionists compared to regular staffing.
What can Nextiva AI Receptionists do for you?
01
Scheduling
- Schedule new appointments
- Manage rescheduling / cancellations
- Accept special requests
02
Estimates
- Share pricing details
- Calculate individual quotes
- Collect job requirements
03
Communications
- Reminders for upcoming appointments
- Upsell additional services
- Collect feedback instantly
04
Customer Service
- Relay messages to management
- Manage customer feedback
- Answer common questions:
- Availability
- Service Areas
- Work Processes
05
Reporting
- Record & transcribe calls
- See call volumes & trends
- Secure new jobs during peak or off hours
We help home service businesses deliver 5-star experiences using Nextiva’s AI-powered platform.
“We fell in love from the beginning with the portal and dashboard. We were so impressed with Nextiva’s presentation. They work like a business partner who can help us, and that was very important.”
Tia Aleksandrova, Project Manager
How your AI Receptionist Works
01
02
03
Client Connects
Your system redirects calls and messages directly to the AI Receptionist.
AI Schedules Appointments
AI Receptionist checks availability, makes appointments, and confirms with customers.
Appointment Added to Calendar
New service appointments are added to your calendar and details are sent directly to you & your team
Simple Setup for your AI Receptionist
It’s that simple. Our AI Receptionist learns on its own and setup takes just minutes to complete.
01
We Find Your Business
We capture your business name, location and website URL
02
AI Analyzes Info
Our platform automatically reviews the information about your business and provides an AI phone number.
03
Set Call Forwarding & Launch
We start forwarding calls to your AI Receptionist and they begin making & taking phone calls.
Stay ahead of the competition with NEXT
Instant Deployment
Our AI learns and trains itself, making setup and deployment simple. No need for technical integrations or development expertise.
Integrated AI Across Channels
Our AI Receptionist doesn’t stop at just voice and it will also manage your text messages, web chat, messaging apps and emails.
Low Cost Customizations
Our AI platform enables you to make real-time adjustments to your receptionist’s behavior without paying additional fees or hiring technical resources to support it.
We’re Always Here For You
Our team of Nextiva Consultants are here to help you set up and manage your AI Receptionist experience. We’re your business partner and believe in your success.
FAQs
What is an AI Receptionist?
An AI Receptionist is an AI-powered assistant that answers customer calls, books appointments, handles service inquiries, and follows up with clients—24/7. It’s like having a full-time dispatcher without the overhead.
How does it help my business?
It ensures you never miss a call, even during peak hours or after closing. That means more booked jobs, happier customers, and less stress for your team.
Can it schedule service appointments?
Yes! The AI Receptionist integrates with your calendar or scheduling software to book, reschedule, and confirm appointments automatically.
Will it work with my current systems?
Absolutely. It’s designed to plug into your existing tools—no need to change your CRM, scheduling platform, or phone system.
What kind of questions can it answer?
It handles common inquiries like service availability, pricing estimates, hours of operation, service areas, and more. It can also escalate complex issues to your team.
Is it hard to set up?
Not at all. You can deploy your AI Receptionist the same day in just a few minutes. No coding, no hardware, and no disruption to your current workflow.
How much does it cost?
All new customers get a free trial, with plans starting at just X dollars per month—far less than hiring a full-time employee. Most businesses see ROI within the first month.
Can it follow up with customers?
Yes! It sends appointment reminders, collects feedback, and even encourages repeat business with personalized follow-ups.
Is it available in multiple languages?
Yes, it supports multilingual interactions to help you serve a diverse customer base.