The #1 Agentic CX Platform for Business
Never Miss a Client. Never Miss an Opportunity.
Let AI Handle Bookings—You Handle Business
NEXT on Nextiva brings you the future of client engagement with intelligent virtual agents designed specifically for your services. Whether it's peak hours or after closing, your AI Office Assistant ensures every call is answered, every appointment is captured, and every client is satisfied.
Trusted by over 100,000 Customers
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Why Professional Services Love Nextiva AI Office Assistants
24/7 Availability
Your AI Office Assistant never sleeps. It handles calls, chats, emails, and customer inquiries around the clock—so you never lose a client again.
Instant Scheduling & Intake
Seamlessly integrates with your calendar to book consultations and gather client information.
Upsell & Follow-Up
Proactively reminds customers of upcoming consultations, encourages repeat visits, and promotes other relevant services.
Smart Customer Service
Handles common questions, relays messages to staff, and provides information on your practice & capabilities.
Revenue Growth
Captures up to $30,000 in additional monthly revenue per location by converting missed calls into confirmed consultations and appointments.
Find Out How Nextiva Works For You
Did you know?
Create your own AI-powered employee in minutes. Configure your AI agent to act as your receptionist
Up to 30% of calls go unanswered during peak or off hours
With an AI Office Assistant, professional services typically see an additional 2-6 client consultations per day
Professional services can save up to $30,000 annually when using AI Office Assistants compared to regular staffing
What can Nextiva AI Office Assistants do for you?
01
Consultations
- Check availability & schedule consultations
- Modify existing bookings
- Handle cancellations
02
Reminders
- Send consultation reminders
- Remind clients of tasks
- Personalize special offers by client preferences
03
Reporting
- Record & transcribe calls
- See call volumes & trends
- Secure new jobs during peak/off hours
04
Customer Service
- Relay messages to management
- Share service & staff info
- Answer common questions:
- Business Hours
- Cost Details
- Location & Directions
We help professionals grow and retain their client list using Nextiva’s AI-powered platform.
"Nextiva was willing to deliver what we needed. We had a lot of asks that maybe were outside of the box. I was very appreciative of the team being able to jump in from the get-go.”
Jennifer Strand, Director
“I was blown away by what Nextiva offered compared to other companies. I love the ability to see who I’m talking to and manipulate the call within the CRM in one click.”
Andrew Goldberg, President
How your AI Office Assistant Works
01
02
03
Customer Chats With Assistant
Calls, texts & messages come inbound to your AI Office Assistant
AI Manages Customer Service
AI Office Assistant provides information, recommendations and assists with common questions.
Notifies Management
Customer inquiries, common questions and service requests are sent to management for next steps.
Simple Setup for your AI Office Assistant
It's that simple. Our AI Office Assistant learns on its own and setup takes just minutes to complete.
01
We Find Your Business
We capture your business name, location and website URL
02
AI Analyzes Info
Our platform automatically reviews the information about your business and provisions an AI phone number + chat instance
03
Set Call Forwarding & Launch
We start forwarding calls to your AI Office Assistant and they begin making and taking phone calls + messages
Stay ahead of the competition with NEXT
Instant Deployment
Our AI learns and trains itself, making setup and deployment simple. No need for technical integrations or development expertise.
Integrated AI Across Channels
Our AI Office Assistant doesn’t stop at just voice and it will also manage your text messages, web chat, messaging apps and emails.
Low Cost Customizations
Our AI platform enables you to make real-time adjustments to your host’s behavior without paying additional fees or hiring technical resources to support it.
We’re Always Here For You
Our team of Nextiva Consultants is here to help you set up and manage your AI Office Assistant experience. We’re your business partner and believe in your success.
FAQs
Can the AI Office Assistant speak multiple languages?
Yes. It’s multilingual and impressively fluent—perfect for serving a diverse client base.
Can I keep my current business phone number?
Absolutely. You can forward calls from your existing number to the AI Office Assistant provided by Nextiva.
Can I use the AI Office Assistant only after business hours?
Yes. You can forward calls 24/7, only after hours, or in overflow mode (e.g., after a few rings or when your team is busy).
Can I add live chat with the AI Office Assistant to my website?
Yes. Nextiva includes a built-in live chat system at no extra cost, helping you capture leads and book consultations directly from your site.
Can the AI Office Assistant communicate with clients via SMS?
Yes. One of Nextiva’s strengths is its omnichannel communication—phone, SMS, email, live chat, WhatsApp, and more.
Can the AI Office Assistant handle multiple calls at once?
Yes. It can manage multiple client interactions simultaneously, ensuring you never miss a call—even during peak hours
What can an AI Office Assistant do for me?
AI Receptionist can answer phone calls, messages, emails, as well as maintain an updated booking, escalate calls to human management, and serve as a marketing tool reaching out to past clients with special offers personalized to their preferences and needs.
Can I control what types of questions the AI is allowed to answer vs. escalate?
Yes. As the expert, you have full control over your AI Office Assistant which includes what permissions you grant them and how much access you give them when it comes to answering clients.
Can the AI collect intake information or basic details before a human employee returns the call?
Absolutely! AI Office Assistants are trained for detailed comprehension and can even schedule appointments for your clients based on their needs.
Can it help identify high-value clients or urgent matters that need fast follow-up?
Yes. Your AI Office Assistant has full functionality to handle urgent matters or high-value clients by escalating calls or messages to human employees for streamlined communication.
Does the AI understand industry terminology and concepts?
Yes. Your AI comes with a good understanding of legal, financial, or accounting terms and concepts and can help customers identify the specific services or information they need.
Can it send reminders for filing deadlines, schedules reviews, or contract signings?
Yes. AI Office Assistant will learn your business and can be easily configured to provide customers with outbound info that ensures they meet required deadlines or important dates.